FIRST ACCIDENT?
START HERE.
If this is your first accident, you’re not alone. Sparks Auto Body has helped drivers in the Tomah area navigate repairs and insurance for over 35 years. This guide walks you through what to do next and answers the questions we hear most often.
What is the first thing I should do after an accident?
First, make sure everyone is safe and move to a secure location if possible. Call 911 if anyone is injured. Exchange insurance and contact information with the other driver and take photos of the scene and damage.
Do I have to use the repair shop my insurance company suggests?
No. It is your legal right to choose the body shop that repairs your vehicle. We work with all major insurance companies and can help you through their process.
Should I contact Sparks Auto Body before or after I call my insurance company?
You can contact us at any time in the process. Many customers call us right away so we can help them understand what their policy may cover and what photos or details the insurance company may request.
Will my insurance cover all of the damage?
Coverage depends on your specific policy and who is found at fault. We provide detailed estimates and work directly with your adjuster to address all accident-related damage that your policy covers.
What happens if you find more damage once you start the repair?
Hidden damage is common after a collision. If we find additional issues, we document everything, contact your insurance company, and submit a supplement so the extra repairs can be approved.
How long will my repair take?
Repair time depends on the extent of the damage, parts availability, and insurance approvals. We’ll give you an estimated timeline up front and keep you updated throughout the process.
Get In Touch
Still Have Questions? We’re Here to Help.
If you’ve just been in an accident and aren’t sure what to do next, reach out today. We’ll walk you through the process, review your options, and provide a free, no-pressure estimate.